If you see error code 0x8004e4c3 on OneDrive, here is a guide showing you how to fix it. The error code 0x8004e4c3 on OneDrive occurs while signing into your OneDrive account on Windows. When triggered, you will get the “There was a problem connecting to OneDrive” error message.
What is error code 8004e4c3 on OneDrive?
This error is usually caused if TLS is disabled on your computer. However, there can be other scenarios triggering this error, like enabled proxy settings, a corrupted cache, a corrupted user profile, etc.
Now, if you are facing this error code, first check your network connection and make sure it is working fine. If the error still pops up, you can follow the methods we have mentioned below to get rid of it.
Fix OneDrive Error Code 0x8004e4c3
You can use the below solutions if you are experiencing the error code 0x8004e4c3 while signing into your OneDrive account:
- Restart OneDrive.
- Enable TLS in Internet Properties.
- Disable the Proxy server.
- Create a new user account.
- Reset OneDrive.
- Reinstall OneDrive.
1] Restart OneDrive
You can first try restarting your OneDrive application and then see if the error is gone. Simply click on the Dropbox icon from the system tray and then press the Settings icon. After that, click on the Quit OneDrive option and then press the Close OneDrive button.
Also, make sure no background process related to OneDrive is running. You can use Task Manager to do so. Once done, restart OneDrive and sign into your account to check if the error is resolved.
2] Enable TLS in Internet Properties
One of the common causes of this error is the fact that TLS is not enabled on your computer. Many affected users have confirmed that enabling TLS on their PC has resolved the error for them. So, you can also try doing the same and see if the error is fixed.
- First, evoke the Run command box using Win+R and enter inetcpl.cpl in its Open box to launch the Internet Properties window.
- Now, navigate to the Advanced tab in the opened window.
- Next, scroll down to locate TLS options and make sure to tick the TLS 1.0, TLS 1.1, TLS 1.2, and TLS 1.3 checkboxes.
- After that, press the Apply and then OK button to save changes.
Finally, open OneDrive and check if you can sign in without error code 0x8004e4c3.
TLS or Transport Layer Security is a Cryptographic Protocol and is used to secure computer networking. We have seen the advancement of this protocol, and after so many iterations, enabling TSL 1.0 or TSL 1.1 for security isn’t a good idea. So if at all you have to enable them, do so temporarily only.
3] Disable the Proxy server
OneDrive might not be able to connect to servers due to enabled proxy settings. So, if the scenario is applicable, you can disable the proxy settings on your computer. Here’s how you can do that:
- First, open Internet Properties (refer to fix #2).
- Now, go to the Connections tab and click on the LAN settings button.
- After that, disable the Use a proxy server for your LAN checkbox.
- Also, tick the Automatically detect settings checkbox.
- Finally, click on Apply > OK and then see if the error is resolved.
4] Create a new user account
Some affected users have reported that their corrupted user profile was causing the error. So, you can try creating a new user account and then log into OneDrive to check if the error code 0x8004e4c3 is resolved or not.
5] Reset OneDrive
The next thing you can do is reset your OneDrive to its original state to fix the error. This error could be caused due to corruption in the app. So, resetting will help you clear all corruptions and will likely fix the error for you. Here’s how:
First, open the Run command box by hitting the Win+R hotkey. Now, you need to enter one of the below commands in the Open box to reset the OneDrive app:
C:\Program Files\Microsoft OneDrive\onedrive.exe /reset
C:\Program Files (x86)\Microsoft OneDrive\onedrive.exe /reset
The resetting command depends upon the location of the onedrive.exe file on your computer.
As you enter the command, it will reset your OneDrive.
6] Reinstall OneDrive
If all the above fixes fail, you can uninstall and then reinstall the OneDrive app on your PC.
If the error remains the same, try allowing OneDrive through your Firewall and see if the error is fixed.
How to fix OneDrive error code 0x80070194 in Windows 10?
To fix the OneDrive error code 0x80070194, The cloud file provider exited unexpectedly, you can pause the syncing process and then restart it. Besides that, you can reset or reinstall the OneDrive app to resolve the error.
Now read: How to fix OneDrive error codes on Windows?