In this post, we provide the most suitable solutions to the error code 0x8007000E when downloading a game on your Xbox console or error code 0x80072F8F when you try to connect to the Xbox network.
Error 0x8007000E when you download a game on Xbox
You may get the error 0x8007000E when you try to download a game on your Xbox Series X|S or Xbox One console. When this error occurs on your console, it could indicate that there’s an issue with the Xbox Live service or the game installation.
0x8007000E, Installation stopped.
Why is my Xbox One not installing games?
If your Xbox console is not installing games, and you also get the Installation stopped message, then it’s likely that your console is trying to download an update for the game while the game is installing or the game files you saved locally are corrupted. To resolve this issue, the suggestions in this post as well as in the linked guide in this post can help you.
To resolve this issue on your console, try the following solutions in the order presented:
- Check the Xbox server status
- Cancel and reinstall the game
Let’s take a look at a quick description of the listed solutions.
1] Check the Xbox server status
To troubleshoot if the error code 0x8007000E is with the Xbox Live service, you can check the Xbox Live status at support.xbox.com/en-US/xbox-live-status, and if all services indicators show green; meaning all services are up and running, then you can retry the game download. If Xbox Live is down, it’s usually a temporary or transient issue at the Xbox end. So, you can wait a while and then try again later when the service is up and running.
2] Cancel and reinstall the game
This solution requires you to cancel the game installation, restart the console, and then reinstall the game. To perform this task, do the following:
- Open My games & apps.
- Select Queue and highlight the game you’re trying to download.
- Press the Menu button on your controller, and then select Cancel.
- To restart your console:
- Press and hold the Xbox button in the center of your controller to open the Power Center.
- Select Restart console.
- Select Restart.
If you can’t access the guide or if the console appears to be frozen, you can power-cycle your console by pressing and holding the Xbox button on the console for about 10 seconds until the console turns off, then power back on the gaming system.
Once the console boots up, you can reinstall the game by downloading again from the Microsoft Store. For this, search for the game in the Microsoft Store, select the game, and then select Install.
Read: Fix Xbox error code 0x8007000e
Error 0x80072F8F when you try to connect to the Xbox network
You may get the error 0x80072F8F when you try to connect or use a feature on the Xbox network on your Xbox Series X|S or Xbox One console. When this error occurs on your console, it could indicate that there’s an issue with your connection to the Xbox service. Typically, this is a transient error.
What is error code 0x80072f8f on the Xbox Game Pass?
The error code 0x80072f8f occurs if your connection to Xbox Live fails on your console. If you received this error during a console system update or the console setup process, you can see if any of the general suggestions in this post and this post helps you troubleshoot and resolve the system update issue on your Xbox console. Otherwise, the solutions below should help you fix the present error on your gaming system.
- Test network connection on your console
- Restart your internet/network device
- Switch to another network
Let’s take a look at a brief description of the listed solutions.
1] Test the network connection on your console
To check and test your internet connection on your console, do the following:
- Press the Xbox button to open the guide.
- Select Profile & system > Settings > General > Network settings.
- Select Test network connection.
This Xbox guide will help you troubleshoot any error message or code you may receive if the connection test is unsuccessful. If the connection test is successful but the issue persists, you can proceed with the next fix.
2] Restart your internet/network device
If you’re still experiencing issues connecting, you can restart your network devices, such as your router or wireless gateway. To perform this task, refer to the instructions manual or search online for how to power-cycle or restart your network device. If the issue persists, you can proceed with the next solution.
3] Switch to another network
Depending on the current network you’re currently on, you can switch or connect to another network – this can be a mobile hotspot, ethernet, or Wi-Fi and see if the issue is resolved on your Xbox console.
Read: Xbox Error 0x97DD001E when connecting to Xbox Live on Console or PC
Hopefully, this post helps you! Otherwise, you can contact Xbox Support for additional assistance as it relates to either of the error code in the highlight.
Read next: Fix 80159018, 0x87DF2EE7, or 876C0100 error codes on Xbox.
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