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Fix 0x80070425 Credential Manager Error on Windows 11/10

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When you try accessing or opening Credentials Manager on your Windows 11/10 PC, you may get the error code 0x80070425. This post will help you with the most applicable solutions to resolve the issue.

Fix 0x80070425 Credential Manager Error

An error occurred while performing this action.
Error code: 0x80070425
Error Message: The service cannot accept control messages at this time.

The error may occur due to the following reasons:

  • The service associated with Credential Manager does not start.
  • Some files associated with the application have gone corrupt.

Fix 0x80070425 Credential Manager Error

To fix Credential Manager Error code 0x80070425, The service cannot accept control messages at this time follow these solutions:

  1. Update Windows
  2. Run SFC scan
  3. Check this Registry setting
  4. Check the Credential Manager Service status

Before you begin, we recommend scanning your PC with your antivirus software.

1] Update Windows

Initial checklist - Update Windows

Make sure Windows is updated. Open Settings and run Windows Update manually.

Read: Credential Manager: Access is denied

2] Run an SFC scan

Run SFC scan

Some affected PC users could fix this 0x80070425 Credential Manager Error by running sfc /scannow from an administrative command prompt.

It detected some corrupt system files, fixed them, reboot, and the issue was gone.

Read: Fix Credential Manager Error 0x80070057

3] Check this Registry setting

0x80070425

Create a system restore point first and then open regedit and navigate to the following key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\VaultSvc\Parameters

On the right side, make sure that the data of ServiceDll is:

C:\Windows\System32\vaultsvc.dll

In case you see it as C:\Windows\System32\vaultsvc.dll.target, change it.

Save the change and restart the PC and see.

4] Check Credential Manager Service status

Set the Credential Manager service to automatic

The problem appeared to be because Credential Manager was not starting at boot up. You need to check the status of the Credential Manager Service.

  • Press Windows key + R to invoke the Run dialog.
  • In the Run dialog box, type services.msc and hit Enter to open Services.
  • In the Services window, scroll and locate the Credential Manager service.
  • Double-click on the entry to edit its properties.
  • Windows default Startup type is Manual, so ensure that it is not Disabled.
  • Also, click on the Start button if the Service is not started.
  • Click Apply > OK to save changes.

If this Service does not start automatically after a reboot:

Set its Startup type of Credential Manager Service to Automatic

Ensure that the Startup type of the following Services Dependencies is as follows:

  • Remote Procedure Call Service (RPC) is set to Automatic.
  • DCOM Server Process Launcher – Automatic
  • RPC Endpoint Mapper – Automatic

The Credential Manager Service is dependent on this RPC service to startup.

Read: How to restore missing or deleted Windows Services

You may also try the following.

Restart the Credentials Manager service and see if that helps. If not, then you can set the VaultSvc service to disabled. reboot, then change it back to manual. Alternatively, to restore the default Startup Configuration of Credential Manager, you can run the command below in the elevated command prompt.

sc config VaultSvc start= demand

You may also have to clear the Credentials Manager if you started getting the error code after you changed user credentials like the domain credentials on your Windows 11/10 computer. You will lose your saved passwords though, so best to back them up first.

If nothing helps, you may have to Repair your computer using an installation media.

What does the Credential error mean?

The error message ‘Invalid credentials’ is shown when one of your platforms has trouble connecting due to the provided credentials being incorrect. Depending on the Credential Manager error you have encountered, to resolve the issue, you can refer to the linked guides provided in this post.

Read: Credential Manager: The system cannot find the path specified

What is the Wrong credential error code?

The client request has not been fulfilled because it does not contain proper authentication credentials for the requested resource, as indicated by the HyperText Transfer Protocol (HTTP) 401 Unauthorized response status code. The status code is returned when the client provides no credentials or invalid credentials.

Read next: Fix Credential Manager Error 0x80090345.



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