HomeWINDOWSFix Fix 0x800700e9 Xbox Game Pass Error Code

Fix Fix 0x800700e9 Xbox Game Pass Error Code


While installing games through Xbox Game Pass, some users encountered the error 0x800700e9. This error is not associated with a particular game, as different users encountered this error while installing different games through Xbox Game Pass. If you cannot install your favorite game on Windows 11/10 due to Xbox Game Pass error code 0x800700e9, this article will help you resolve the problem.

Xbox Game Pass Error Code 0x800700e9

Fix Xbox Game Pass Error Code 0x800700e9

The following solutions will help you fix the Xbox Game Pass error code 0x800700e9 on Windows 11/10. Most commonly the errors occur due to a weak internet connection. Therefore, before proceeding, it is better if you check your internet connection. Also, make sure that you have the latest build of the Windows 11/10 operating system. We recommend you open Windows 11/10 Settings and check for Windows Updates manually. If an update is available, install it and check if the issue persists.

  1. Run Windows Store Apps Troubleshooter
  2. Clear Windows Store Cache
  3. Check the status of Delivery Optimization and BIT Service
  4. Repair or reset the Xbox app
  5. Reinstall Microsoft Store

1] Run Windows Store Apps Troubleshooter

Windows Store Apps Troubleshooter

Windows Store Apps Troubleshooter is a dedicated automated tool that helps users fix problems occurring on Microsoft Store apps. Because you are experiencing issues with Xbox Game Pass, running the Windows Store Apps Troubleshooter will be helpful for you.

2] Clear Windows Store cache

Sometimes issues occur on Microsoft Store apps due to the corrupted Windows Store cache. In these cases, clearing the Windows Store cache fixes the problem.

3] Check the status of Delivery Optimization and BIT Service

If the Delivery Optimization Service or Background Intelligent Transfer Service is disabled on your system, you may experience this error while downloading games from Xbox Game Pass. Check the status of these two services. If you find any of them disabled, enable it. The following steps will help you with that:

Start Delivery Optimization Service

  1. Open the Services Manager.
  2. Check the status of the following two services:
    • Delivery Optimization
    • Background Intelligent Transfer Service
  3. Their status should show Running. If not, start the services. To do so, right-click and select Start.
  4. Now, double-click on these two services one by one and select Automatic in the Startup type.
  5. Click Apply and then click OK.

This should fix the problem.

4] Repair or reset the Xbox app

If the issue still persists, we suggest you reset the Xbox app and see if it helps. Open Windows 11/10 Settings and go to “Apps > Installed apps.” Now, scroll down and click on the Xbox app. Click Advanced options. In Windows 11, you will see Advanced options after clicking on the three vertical dots next to the Xbox app.

Reset Xbox App

Click Repair. Once the repair process gets completed, check if you can download the games through Xbox Game Pass or not. If not, reset the Xbox app by clicking on the Reset button. Before resetting the Xbox app, we suggest you back up all your game data to the cloud because this action will delete all the locally saved data.

5] Reinstall Microsoft Store

You can try one more thing if the problem has not been fixed yet. Reinstall Microsoft Store. This fix worked for some users. To do so, launch Windows PowerShell as an administrator, then copy the following command, and paste it into the PowerShell (admin). After that, press Enter.

Get-AppxPackage -allusers Microsoft.WindowsStore | Foreach Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"

This should fix the issue.

Why is my Xbox Game Pass Cloud not working?

Xbox Game Pass Cloud Gaming is not available in all countries. Hence, if Cloud Gaming is not working, first check if it is available in your region or not. In addition, there are several reasons why Xbox Cloud Gaming is not working, like network issues, controller problems, unsupported web browsers, etc.

Is Windows 11 not good for gaming?

Windows 11 is good for gaming. There are plenty of games available that are supported by the Windows 11 operating system. In addition to the operating system, your system should also fulfill the minimum hardware requirements for the game you want to purchase.

I hope this helps.

Read next: Xbox app not opening or working on Windows 11/10.

Xbox Game Pass Error Code 0x800700e9

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