Valorant Error Code 38, An error occurred while connecting to the platform

Riot Creation, Valorant , the hero shooter game gained fame for its unique theme and characters. However, many gamers have complained that they see an error code: 38 when using Valorant, and the error code means that the client cannot connect to the server. In this article, we have recorded some solutions to solve the problem. Below is the exact error code that users see.
An error occurred while connecting to the platform. Please restart the game client.

Fix Valorant Error Code 38

If you are facing error code 38 in Valorant. An error occurred while connecting to the platform, please follow the solutions below:

1. Restart game
2. Restart your router and modem.
3. Allow game through firewall
4. Check game server
5. Check your internet connection
6. Disable VPN

Let’s talk about them in detail.

1]Restart the game

The first thing you can try is restarting the game and the Riot app. You can also try restarting your computer as it restarts the game and updates the game client as well as the game files. So, if the problem occurs due to temporary glitches, this solution will solve it. However, if restarting the game didn’t help, try the next solution.

2]Reboot your router and modem.

You may need to restart your router and modem, which will clear all cache and improve your gaming experience. Follow the prescribed steps to do the same:

• Turn off your router and modem.
• Disconnect the power cord of the devices and after a while connect the device to the switchboard.
• Turn on your modem and router and now connect to the internet.

Finally, open Valotrant to see if the issue is resolved or not. If you’re still having issues, move on to the next solution.

3]Allow game through firewall

If restarting the modem does not resolve the error, try allowing the game through the firewall. To do this, follow the steps given below:

1. Open Windows security
2. Press Firewall and Network Protection.
3. Then go to Allow an app through the firewall.
4. Choose Change Settings and allow Valorant through public and private networks.

If you don’t see the app in the list, click Allow another app > Browsego to the location where you installed the application, which is usually C:ProgramFiles(x86)valorantLauncherPortalBinariesWin32, and add its exe file. And then allow it through both networks.

4]Check game server

In most cases, you will see these error codes due to server related issues, either the server is down or under maintenance. If you want to check the status of a server, you can use free server status detectors, and if it’s really down or under maintenance, there’s nothing you can do but wait. So, wait for them to fix the issue and keep checking the status.

5]Check your internet connection

Then make sure your computer has a fast network connection, as you won’t be able to connect to the server if you have a weak internet connection. You can use an internet speed tester to make sure your internet is fine, however, if it’s relatively slow, call your ISP.

6]Disable VPN and proxy

While VPNs and proxies are quite useful when you want to quickly connect to another server, they can be different in the case of Valorant. Therefore, it is recommended to uninstall any VPN software or disable proxy networks. After that, check the issue, hopefully you won’t see the error again.

Hope this helps you

How to fix a bug in Valorant VAL?

The VAL error code comes with a number attached to it. You must use number along with VAL to find solutions. However, you check our guide if you see Valorant VAL 5 or VAL 9 error codes. Hope you can fix the problem using these solutions.

How to fix Valorant error code 39?

Valorant error code 49 can be resolved with the solutions mentioned in this article as the error message is the same. However, if you are looking for a detailed guide, check out our post on how to fix Valorant error code 39 and 40, you will learn everything there is to know about the error code you are seeing.
All Valorant Error Code 38, An error occurred while connecting to the platform methods I mentioned worked fine. Thanks for reading and please comment below your thoughts on this article and share useguide.net with your friends.