If you receive error code 25 when connecting to Edge Workspace, then this post may help. Edge Workspaces help users organize browsing tasks into dedicated windows. These allow users to collaborate with ease and stay organized across devices. However, some users have recently complained about having trouble joining Edge Workspace. The complete error message reads:
One moment while we connect to your workspace
Error: Unexpected error occured. Error Code: 25
Fix Error code 25 when connecting to Edge Workspace
Follow these suggestions to fix the error code 25 when connecting to Edge Workspace:
- Check Internet Connection
- Disable Edge Extensions
- Log Out and log in again to your Edge Profile
- Clear Browser Cache and Cookies
- Temporarily Disable 3rd-party Antivirus/Firewall.
Now, let’s see these in detail.
1] Check Internet Connection
Before getting started with different troubleshooting methods, check your internet connection. The error code 25 when connecting to Edge Workspace can occur if you’re connected to a slow or unstable internet connection. Perform a speed test to check your internet connection. However, if the speed becomes stable, restart your router or try connecting to a different network.
2] Disable Edge Extensions
Extensions installed on the Edge browser can sometimes interfere when connecting to a workspace. If so, disable all extensions and see if it helps. Here’s how:
- Click on the Extensions icon at the top right and click on Manage extensions.
- Here, turn the toggle beside each extension to off.
- If the error doesn’t appear after disabling the extensions, enable the extensions individually to find out which one’s the culprit.
3] Log Out and Login Again to your Edge Profile
Next, log out of your Edge profile and then log in again. Doing so may help fix the error code 25 when connecting to Edge Workspace. Here’s how:
- Paste this address in the Edge address bar:
- Here, click on Sign out beside your profile.
- Restart the browser, log in again and see if the error code 25 gets fixed.
4] Clear Browser Cache and Cookies
The browser’s cache data can sometimes get corrupted, causing the Edge Workspace error. If that’s the case, try clearing cookies and cache data of the Edge browser. Here’s how you can do it:
- Click on the Settings icon at the bottom right corner.
- Here, navigate to Privacy, search and services and click on Choose what to clear beside Clear browsing data now.
- Select what you want to delete and click on Clear now to proceed.
- Restart the browser once done and see if the error’s resolved.
5] Temporarily Disable 3rd-party Antivirus/Firewall
Antivirus software installed on your Windows device can interfere with Edge and its processes. Temporarily disable 3rd-party security software and see if it fixes the error.
I hope these suggestions help you.
How do I fix This page is having a problem in Microsoft Edge?
If Edge has problems opening a page, try clearing the cookies and cache data. However, if that doesn’t help, check your internet connection and disable Edge extensions.
How do I add a workspace in Edge?
To add a workspace in Microsoft Edge, click on the Workspaces menu at the top left of the browser window and click Create new to set up an initial workspace. To create more, click the plus sign beside the Workspaces label.