Enjoying the game only to be halted by a Temporarily Lost connection error can get irritating for EA users. In this article, we are going to find out what is causing this issue, and what you can do if you have temporarily lost connection on EA App.
Why am I getting a Temporary lost connection error in EA?
Experiencing a Lost connection error in EA can be attributed to various factors. Some of the common reasons include server outages, glitches, and corrupted caches. Another thing stopping the app from connecting to the Internet can be the antivirus system on the PC. To troubleshoot the Temporarily Lost connection, users should start by checking the local network, and then moving on to another solution.
Fix Temporarily lost connection error on EA app
If you have temporarily lost connection on EA App, execute the solutions mentioned below:
- Check the server status
- Take all the necessary steps to ensure a good network
- Log out and re-login to the EA account
- Allowlist the EA app in the antivirus software
- Delete the App’s cache data
- Contact EA support help
Let’s talk about these solutions in detail.
1] Check the server status
Lost connection errors can sometimes be the result of server issues. Go to help.ea.com or use one of the down detectors to check whether the server is under maintenance or going through some issues. There will be a green tick if the server is working fine otherwise some other symbols will appear on the screen. In such situations, we can do nothing but wait for the developers to acknowledge and fix the issue.
2] Take all the necessary steps to ensure a good network
As the error states, there can be issues with your Internet connection. If this is the case, it’s necessary to ensure that the Internet strength is good. You can do this by checking the bandwidth of your network using one of the Internet Speed Testers.
The next step is to make sure that there are no issues with the router. To ensure this, first switch off the router, wait for some time and then restart it. Once done, check whether the error is still flashing on the screen or not. If it does, you can reboot the PC along with power cycling the router, as normal glitches can also be a contributing factor.
Another way to ensure a good network is to opt for Google DNS, for that, follow the steps mentioned below:
- Click Win + R to open the Run dialog box, type ncpa.cpl to open the Network connections page, and hit the OK button.
- Right-click on the active network adapter, select the properties option, and then select Internet Protocol Version 4 (TCP/IPv4).
- Select Properties, and then Use the following DNS server addresses option.
- Enter the following:
126.96.36.199 for the Preferred DNS
188.8.131.52 for the Alternate DNS
- Lastly, click the OK button to apply the changes.
Now, see if the Internet was truly the cause of this error or not.
3] Log out and re-login to the EA account
The next helpful troubleshooting step would be logging out and then re-logging into the EA app. Doing so refreshes the authentication token (necessary for verification of identity and access to the EA servers), clears temporary data, and resets the connection state between the app and the EA servers.
To make sure that this solution works, terminate the EA app executable from the Task Manager. Once you have signed out of the EA account, click Ctrl+ Shift + Alt, go to the Process Tab, search and click on the EA App executable, and select the End Task button. Now, log in again, and hopefully, the issue will be resolved, if not move on to the next solution.
4] Allowlist the EA app in the firewall
Windows default Firewall and Defender can stop the app from getting proper network as they are designed to monitor and control ongoing and incoming network traffic. In such circumstances, it’s necessary to disable the firewall temporarily and if it is working, just allow the EA app through the firewall.
5] Delete the app’s cache data
Another fix to this error involves clearing out corrupted caches. Caches are the files that store information for easy access. However, they have the tendency to get corrupted and cause such issues. Deleting the EA app’s cache data can work in this situation, and that’s what we are going to do:
- Launch the EA app on the PC, and click the three dots from the left corner of the screen.
- Select the Help option, and then App Recovery.
- Lastly, select the Clear cache option.
After the process is completed, launch the app, and enjoy.
6] Contact EA support help
Last but not least, if none of the above-mentioned solutions can resolve the issue, it is better that you contact EA support help, and ask them to guide you through this situation. Create a Support Ticket, and wait for them to contact you back.
How to fix Lost connection to EA servers in FIFA 22?
If you are unable to play FIFA 22 because of a lost connection, make sure to take all the necessary steps such as power cycling the router, rebooting the PC, and updating the game. To be more cautious, gamers should always use a wired connection when playing demanding titles.
Also Read: Background services have been disabled in EA app.