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iCloud contacts not showing or syncing in Outlook 365

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iCloud contacts not showing or syncing in Outlook 365

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Are iCloud contacts not showing up or syncing in your Outlook app? As reported by some Outlook users, they can’t see their iCloud contacts on Outlook. In this post, we will learn why this issue occurs.

iCloud contacts not showing or syncing in Outlook 365

Why won’t my iCloud Contacts sync with Outlook?

There can be different reasons why iCloud Contacts might not sync with your Outlook app. Server issues, network connectivity issues, and outdated apps are common causes of this issue. iCloud configurations on your iOS device or Windows can also cause the same issue. Wrong date and time settings on Windows can be another reason.

How do I sync my iCloud Contacts with Office 365?

To sync your iCloud contacts with Outlook, you can use the below steps:

  • First, open the iCloud app.
  • Now, click on the right arrow button present next to the Calendars and Contacts service.
  • After that, enable the toggle associated with the Automatically sync your iCloud calendars and contacts to Microsoft Outlook option.

Your iCloud contacts should now be synced in Outlook. However, if you are still unable to view or sync iCloud Contacts on Outlook, we have you covered with all working fixes. Let us check them out.

iCloud contacts not showing or syncing in Outlook 365

If your iCloud contacts are not showing or synchronizing with the Outlook app, you can use the below methods to fix the issue:

  1. Restart iCloud and Outlook.
  2. Make sure iCloud and Outlook are up-to-date.
  3. Ensure iCloud Contacts services are not down.
  4. Check your iCloud configurations.
  5. Disable and then re-enable iCloud contacts syncing.
  6. Check your Outlook Address Book settings.
  7. Check the date and time settings on your PC.

1] Restart iCloud and Outlook

Sometimes, restarting the apps can fix the synchronization issues between iCloud and Outlook. Hence, you can close both apps completely using the Task Manager and then relaunch them. See if iCloud contacts are syncing in Outlook or not.

2] Make sure iCloud and Outlook are up-to-date

You might face sync problems if you are using an outdated version of Outlook or iCloud. Hence, ensure that you have installed the latest versions of both apps.

To update Outlook, you can open the app, click on the File menu, and go to the Office Account option. After that, click on the Update Options > Update Now option and let the updates download and install.

As for updating iCloud, you can update it using the Microsoft Store.

Read: Outlook 365 flickering and flashing.

3] Ensure iCloud Contacts services are not down

iCloud Contacts servers might be down at the moment which is why you are facing this issue. So, check the Apple System Status page and ensure that iCloud Contacts and other services are running.

4] Check your iCloud configurations

Next, you should ensure that iCloud contacts syncing is enabled on your iPhone or iPad. Here’s how to do that:

  • First, open the Settings app on your iPhone.
  • Now, select your account name and then choose iCloud.
  • Next, enable the toggle associated with the Contacts option.

Read: Error 0x800CCC0E, Outlook cannot synchronize subscribed folders.

5] Disable and then re-enable iCloud Contacts syncing

You can also check the sync settings on your iCloud app on Windows. If iCloud Contacts sync is disabled, enable it. In case you have already enabled the iCloud Contacts on your PC, disable and then re-enable it to see if the issue is resolved.

6] Check your Outlook Address Book settings

If iCloud Contacts are showing in Outlook, you have likely opened the wrong address book. So, in that case, you can change the settings accordingly and see if it helps. Here’s how:

First, open the Outlook app and click on the Address Book button from the Home tab on the ribbon.

Now, check if iCloud is selected under the Address Book drop-down menu. If not, click on Tools > Options.

Next, select the Custom option.

After that, if you have installed iCloud from the Microsoft Store, select the Contacts folder. In case you have downloaded and installed iCloud from the Apple website, choose the iCloud folder.

Now, select iCloud contacts under the “When opening the address book, show this address list first” option and press the OK button.

Once done, check if the issue is resolved.

Read: iCloud will not let me sign in or sign out on PC.

7] Check the date and time settings on your PC

Time and date settings Windows 11

Synchronization issues are usually caused because of incorrect date and time settings. So, make sure you have configured the correct date and time settings on your Windows PC.

Here’s how:

  • First, open the Settings app using Win+I.
  • Now, go to the Time & language tab and choose the Date & time option.
  • Next, make sure to enable the toggles associated with the Set time automatically and Set time zone automatically options.

I hope this helps!

Now read: iCloud Setup error: Outlook isn’t configured to have a default profile.

iCloud contacts not showing or syncing in Outlook 365

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