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Microsoft Forms Error Code 1003, Sorry, Something went wrong

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Microsoft Forms Error Code 1003, Sorry, Something went wrong

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If the Microsoft Forms Error Code 1003, Sorry, Something went wrong, keeps troubling you; this post may help. Microsoft Forms allows creating surveys, quizzes, and polls and inviting others to respond. However, it is not immune to occasional technical glitches and errors. Fortunately, you can follow some simple suggestions to fix the error.

Microsoft Forms Error Code 1003

Fix Microsoft Forms Error Code 1003, Sorry, Something went wrong

Follow these suggestions to fix the error code 1003 in Microsoft Forms:

  1. Check the Network Connection
  2. Log Out and Log Back In
  3. Check Microsoft Servers and Account Status
  4. Enable CollabDBService in Azure Portal
  5. Clear Browser Cache and Cookies
  6. Disable VPN or Proxy Service

Now, let’s see these in detail.

1] Check the Network Connection

Before starting with different troubleshooting methods, check if you have a stable and fast internet connection. Perform a speed test to check your internet connection. If the speed is less than the plan you’ve opted for, restart your router and contact your service provider.

2] Log Out and Log Back In

Next, log out from your Microsoft account and then log back in. This can refresh your session and potentially resolve any authentication-related errors.

3] Check Microsoft Servers and Account Status

Check the Microsoft Server status, as Microsoft Forms occasionally might experience service disruptions. You can also follow @MSFT365Status on Z/Twitter to check if they’ve posted about ongoing maintenance.

Now check your Microsoft Account and make sure it is still active. If not, renew your Office 365 subscription and try again. You can check your account status by logging into the Microsoft Account page.

4] Enable CollabDBService in Azure Portal

Enable the Office Hive/CollabDBService service to fix the Microsoft Forms Error Code 1003. Here’s how:

  1. Log in to the Microsoft Azure.
  2. In the left pane, select Azure Active Directory > Enterprise Applications.
  3. Search CollabDBService and click on it.
  4. Click on Properties under Manage and set the option Enabled for users to sign in to Yes.

5] Clear Browser Cache and Cookies

ChatGPT exceptionally high demand

The browser cookies and cache can get corrupted, which could be why the error code 1003 in Microsoft Forms occurs. Clearing the cookies, cache, and browser history can help fix the error. Here’s how:

  • Open Google Chrome and click on the three dots at the top right corner.
  • Click on Settings and navigate to Security and Privacy.
  • Click on Clear Browsing Data.
  • Check all the options and click on Clear Data.

These posts will show you how to do the same in EdgeFirefox, or Opera.

6] Disable VPN or Proxy Service

Disable automatically detect Proxy settings

Lastly, disable any VPN or proxy servers you’re connected as it can cause server errors. These can hide your IP address by rerouting your Internet traffic via a remote server. Nevertheless, Here is how you can disable it:

  1. Press the Windows key + I to open Settings.
  2. Navigate to Network & Internet > Proxy.
  3. Here, toggle off the Automatically detect settings option.
  4. Click on the Set up option next to Use a proxy server and toggle off the Use a proxy server option.

Read: Your account is not enabled for Microsoft Forms

I hope this helps.

What is error code 1003 on Microsoft 365?

The error code 1003 in Microsoft 365 can occur due to misconfigured date and time settings. Next, make sure you turn off any browser extensions causing conflicts and check your internet connection.

Why won’t my Microsoft Forms submit?

Microsoft Forms may not submit if you don’t answer the required question marked with a red asterisk. These questions should be answered before submission.

Microsoft Forms Error Code 1003



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