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New feature in Android makes false UK emergency calls

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New feature in Android makes false UK emergency calls

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New feature in Android makes false UK emergency calls

The smartphone itself calls the police without the knowledge of the user.

UK Police warns that a new feature on some Android smartphones leads to false “silent” calls to the emergency number 999.

The Emergency SOS feature automatically calls 999 if the side button is pressed 5 or more times. Police leaders believe this is one of the reasons for the record number of calls to 999.

Devon and Cornwall Police (UK) reported that silent calls occupy the line for 20 minutes. Officers urged people who accidentally dialed 999 to stay on the line and report the error to the operator. Police informed that emergency services received 169 false calls from Android devices on Sunday alone.

Although the feature was included in Android 12 in 2021, many have reported issues since the Android 13 update last year. Instructions for disabling the feature can be found on the manufacturer’s websites.

A Google spokesperson said that manufacturers that offer the Emergency SOS feature on their devices must control how the feature works on their smartphones. To do this, Google provides manufacturers with additional guidance and resources.

Google expects device manufacturers to release updates that will fix the problem soon. Users who continue to encounter the issue should disable the Emergency SOS feature for the next few days.



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