Home WINDOWS Remote Desktop mouse not working [Fix]

Remote Desktop mouse not working [Fix]

Remote Desktop mouse not working [Fix]


Is your mouse not working on the remote desktop? Many users have reported that mouse clicks just don’t work on their remote desktops, and some users have also reported that the mouse cursor disappears. If you are experiencing the same problem, we will show you how to fix it.

Remote Desktop mouse 
not working

Fix Remote Desktop mouse not working

If your mouse is not working or the mouse cursor disappears on Remote Desktop, first, ensure that your mouse is connected properly and is in proper working condition at the hardware level. If so, proceed with the below solutions to fix the issue:

  1. Update Windows and Mouse driver.
  2. Change Windows theme on remote desktop.
  3. Restart Remote Desktop Services.
  4. Minimize all windows.
  5. Enable Plug and Play (PnP) devices.

Note: Since the mouse is not working on your remote desktop, you can use your keyboard to navigate through settings and select different options.

1] Update Windows and mouse driver

The first thing you can do to fix this issue is to download and install all pending Windows updates. With new updates, such bugs and issues are fixed. So, open the Settings app using Win+I, move to the Windows Update tab, and select the Check for updates button. Once updates are installed, see if the problem is fixed.

Another thing you need to ensure is that you are using the latest version of your mouse driver. To update the mouse driver, press Win+R to open Run and enter devmgmt.msc in it to open Device Manager. After that, expand the Mice and other pointing devices category, go to your mouse device, and press Enter to open its properties window. Next, go to the Driver tab, highlight the Update Driver button, and press Enter to open the driver update wizard.

Read: Mouse not captured in Remote Desktop session.

2] Change Windows theme on remote desktop

Some affected users have reported that changing the scheme in mouse properties on the remote desktop helped them fix the issue. So, you can try doing the same and see if it works.

Here’s how:

  • First, open Run using Win+R and enter “control /name Microsoft.Mouse” in the Open box to quickly open the Mouse Properties window.
  • In the opened window, navigate to the Pointers tab and select the drop-down menu button under the Scheme option.
  • From the opened options, highlight the Windows Black (system scheme) option and press Enter to select it.
  • Once done, click on the OK button to save changes.

Check if the mouse cursor appears again on your remote desktop now.

See: Remote Desktop Printer redirection not working in Windows.

3] Restart Remote Desktop Services

The next thing you can do is restart the Remote Desktop services on your remote desktop and see if it helps. Here’s how:

  • First, evoke the Run command box and enter services.msc in it to open the Services app.
  • Now, locate and select the Remote Desktop Service.
  • Next, highlight the Restart option and press Enter to click on it.
  • Repeat the above steps for the Remote Desktop Configuration service.
  • Once the services are restarted, check if the issue is resolved.

4] Minimize all windows

Some online users are sharing this fix and are facing the same issue. You need to minimize all opened windows using the Windows+D hotkey and then go to your Desktop. You can now press right-click on the empty area a couple of times and check if the right-click context menu shows up. If yes, your mouse has started working again.

Read: Your Remote Desktop Services session has ended.

5] Enable Plug and Play (PnP) devices

Another hotfix that some users have shared is enabling the Plug and Play (PnP) devices. You can also do the same and see if it works. Here’s how to do that:

  • First, open the Remote Desktop Connection app on your local PC and go to its Local Resources tab.
  • Now, under the Local devices and resources section, click on the More option.
  • Next, tick the Other supported Plug and Play (PnP) devices checkbox.
  • After that, press the OK button to save changes.

Check if the mouse is working properly on your remote desktop or not.

Read: The logon attempt failed error while connecting Remote Desktop.

We hope you can get your mouse working on a remote desktop using the above solutions. If you still face the same issue, we recommend using an alternative remote desktop client.

Why is my mouse cursor not aligned with the remote computer?

The mouse cursor alignment issue with the remote computer can occur due to mismatching screen resolutions between your local computer and the remote computer. Your remote desktop settings, outdated graphics drivers, and network latency can also cause the same issue.

Why is my mouse click not working in Chrome Remote Desktop?

If your mouse does not work on Chrome Remote Desktop, it might be due to some settings in Chrome. To fix the issue, you can try disabling hardware acceleration and smooth scaling in Chrome. Another thing you can do is connect a mouse directly to the host computer’s USB port.

Remote Desktop mouse not working


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