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The mobile does not recognize headphones: causes and possible solutions


Discover how to solve those problems that make it impossible for you to connect your headphones to your mobile.

The mobile does not recognize headphones: causes and possible solutions
Bluetooth headphones are usually the ones that present the most problems when connecting them to the mobile.

Are you having problems when connecting your Bluetooth or wired (jack or USB) headphones to your mobile device? if your answer is “Yeah” and you need one solution that allows you to use them to enjoy music, movies or simply to make video calls, we want to tell you that you are in the right place.

Analyzing all the failures that can occur when you try to connect this kind of earphones with the mobile, we were able to discover several solutions that eradicate problems related to the pairing of this type of devices on Android.

Does your mobile not recognize the headphones? Causes and possible solutions to the most common problems

Mobile does not recognize headphones problems and solutions

Sometimes the best solution is to restore the factory settings of the mobile.

The rise of Bluetooth headsets has raised new issues that end up putting between “The sword and the wall” to those users who have decided to go for this type of headphones. The most common problem is related to the pairing of this type of product with your terminal.

To rule out major problems, it is recommended to pair them againas this causes the terminal to be forced to detect them. One of the best solutions to this problem is to carry out the following steps:

  • Put your bluetooth headphones in the little box where they are charged.
  • Turn off the Bluetooth of your terminal.
  • Wait at least 20 seconds and turn your mobile’s Bluetooth back on.
  • Take the earbuds out of the charging box and wait for them to pair with your mobile device.

If the Bluetooth headphones still do not connect to your phone, the problem may be something else, so in this case we advise you to continue reading our article (we will provide you with a couple more solutions on this type of headphones).

battery problems

headphone battery problem

The battery included in the charging case may be the main cause of not being able to connect your headphones.

Regardless of the model of Bluetooth headphones you have in your hands, you should check if the charging box battery is good. To do this, you must connect it to your computer or charger, and check if the small charging led manages to light up. If it does not turn on, the battery in the charging box could be damaged.

On the other hand, if the charging indicator manages to turn on, but one of the Bluetooth earphones does not show the small charging led, Could you confirm that the internal battery is damaged?. In this case, there is not much else you can do, as you will have to take it to a specialized center to have the internal battery replaced.

Reset network settings

If you have ruled out problems related to the battery of the Bluetooth headset or charging box, the error that causes them not to connect with your terminal could be due to the network settings of your mobile.

In this type of case, it is best to reset terminal network settings, how do you do that? Well, in the following way:

reset network on android

Try turning off and on the Bluetooth connection of your mobile, this will force it to detect the headphones.

  • First you have to enter the “Setting” of your Android mobile.
  • Then you must access the section called “System”.
  • Go into “Reset Options”.
  • pincha is “Reset WiFi, mobile data and Bluetooth settings”.
  • And finally, itches “Reset Settings”.

Remember that you will need to re-pair your headphones Bluetooth to check if the problem persists, or if you have been able to connect them to your terminal.

Delete the cache of the Bluetooth of your mobile

There are times when bluetooth cache saves connection errorswhich causes that no device that connects through this type of network works correctly. In these cases, it is best to clear the Bluetooth cache by following these steps:

View system apps on Android

There are times when it is necessary to disable the “Bluetooth” app of the terminal, and then re-enable it (this will eliminate any errors that have been registered)

  • Enter the “Setting” of your mobile.
  • pincha is “Applications”.
  • Go to the section that says “See the applications”.
  • Itches in the three vertical points that appear in the upper right corner of the screen.
clear android cache

Updating the mobile operating system could solve the error that does not allow you to connect your headphones to the terminal.

  • Select the option that says “Show system apps”.
  • Look for the app called “Bluetooth” and click on it.
  • Go into “Storage and Cache”.
  • And finally, click on the option that says “Clear cache”.

Change the audio codec for Bluetooth

If you have been able to pair your Bluetooth headphones with the mobile, but they do not reproduce any type of sound, you should change the audio codec by following these steps:

Change Bluetooth audio codec

There are headphones that do not support certain audio codecs.

  • Enter the settings of your terminal.
  • Go to the section called “System”.
  • Then, you will have to access the “Developer Options”. If this option does not appear, you must Activate developer mode on your Android mobile.
  • Look for the setting called “Bluetooth Audio Codec” and enter that option.
  • Go selecting the different codecs that appear on the screen. If any of them allow audio playback through the headphones, you must leave that codec checked.

Nothing we have shown you has worked?

If you still can’t connect your Bluetooth headset to the mobile, you should try the following actions:

  • Update your mobile operating system. The latest versions of Android usually fix small errors that come from the factory in the different terminals that have this operating system inside.
  • Restore factory settings on your terminal.
  • Perform a hard reset on your headphones.

Are your headphones connected by jack or USB?

Mobile does not recognize wired headphones

It is essential to keep the USB and jack connectors clean to avoid problems when connecting the headphones.

In case your headphones are wiredthat is, by cable, the solutions that we show you above will not work for you. In the same way, there are a couple of actions that you can carry out to fix connection problems when plugging in a headset from the jack or USB port:

  • Turn off the Bluetooth of the mobile and reconnect the wired headset.
  • Clean the USB port or jack of your terminal. When these ports are dirty, the headphones cannot be detected by the mobile.
  • Restart your terminal.
  • Check that the multimedia volume of the mobile is activated. There are times when the sound decreases automatically, and this could make you think that your mobile does not detect the headphones.
  • Update the mobile to the latest version of Android.

Without anything more to add in this regard, if none of the solutions that we have shown you here have worked for you, you should think about change your headphones for new ones. You won’t need to spend a fortune to get new headphones, because offers related to this type of product appear on both Amazon and AliExpress on a daily basis.

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