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0x8004deea, Your IT department doesn’t allow you to sync files


If you are experiencing the error code 0x8004deea in OneDrive, this post will interest you. Some Windows users have reported that their PC stopped syncing with OneDrive due to this error code. Here is the full error message that accompanies this error code when triggered:

OneDrive can’t sync
Your IT department doesn’t allow you to sync files from this location to your computer. (Error Code: 0x8004deea)

0x8004deea, Your IT department doesn’t allow you to sync files

Now, as the error message suggests, it is likely to occur when you don’t have sufficient permissions to sync files on your computer. However, it can also occur due to some glitch with OneDrive or corrupted settings and preferences. If you are facing this error, we got you covered. You can find all the working solutions to fix this error in this post. So, try a suitable fix and get rid of OneDrive error 0x8004deea.

0x8004deea, Your IT department doesn’t allow you to sync files

If you are facing error code 0x8004deea in OneDrive with the “Your IT department doesn’t allow you to sync files” message, you can fix it using the below solutions:

  1. Unlink, then relink your PC.
  2. Pause syncing for some time.
  3. Edit your registry to fix the error.
  4. Reset OneDrive.
  5. Reinstall OneDrive.

1] Unlink, then relink your PC

You can unlink your PC in OneDrive settings and then relink it to fix the error. It will refresh the sync portal and is likely to fix this error. Here are the steps to do that:

First, click on the OneDrive icon from your taskbar.

Now, click on the Help & Settings (gear-shaped) button and choose the Settings option.

Next, move to the Account tab from the left-side panel and click on the Unlink this PC button present under your username. On the confirmation prompt, click on the Unlink account button and complete the process.

When done, you can restart your computer and open OneDrive. It will then ask you to set up OneDrive. Enter your username and then press the Sign in button, and follow the prompted instructions to complete the login process.

Once you are signed in, choose the OneDrive folders where you want to backup and sync your local data. Hopefully, you won’t experience the error 0x8004deea on OneDrive now.

Read: Sorry, OneDrive can’t add your folder right now error.

2] Pause syncing for some time

Another workaround you can use to fix this error is to pause syncing in OneDrive and then resume syncing after some time. Additionally, you can choose fewer files and folders to sync with your computer. This might fix this OneDrive sync error.

To pause syncing, click on the OneDrive icon on the taskbar and press the Help & Settings > Pause syncing option. And then, choose the duration for pausing OneDrive syncing with your computer. After that, wait for a few minutes and then resume syncing by clicking on the Help & Settings > Resume syncing option.

You can then move to the Help & Settings > Settings option and go to the Account tab. Next, click on the Choose folders button and select only essential folders to synchronize. Finally, press the OK button.

See if the Your IT department doesn’t allow you to sync files error is stopped now.

See: Fix OneDrive high CPU or Memory usage problem in Windows.

3] Edit your registry to fix the error

The next thing you can do to fix the error is to tweak your Registry. This fix has been reported on Microsoft’s official forum and has worked for some affected users. It includes allowing your tenant ID to sync OneDrive accounts using Registry Editor. So, you can try doing the same and check if the error is fixed.

However, before modifying Registry, don’t forget to back up your registry. It is important as any incorrect modification to your registry can cause severe damage to your computer.

Now, here is the Registry hack you can use to fix the OneDrive error 0x8004deea:

First, open the Registry Editor app on your PC and then move to the following location in the address bar:


Now, create a new sub-key under the above address in the left-side pane. For that, right-click on the OneDrive key and choose the New > Key option.

Name this newly created key as AllowTenantList.

Next, right-click on the right-side panel and choose the New > String Value option. After that, name this string as your tenant ID. You can find it on Azure AD.

Once done, close Registry Editor and restart your computer to check if the error is resolved.

Read: OneDrive shared folder not syncing or updating.

4] Reset OneDrive

reset onedrive

If the error code 0x8004deea still pops up in OneDrive, you can reset your OneDrive to its default state. As it turns out to be, OneDrive sync errors are caused due to corrupted cache, preferences, and other associated data. Hence, if the scenario is applicable, you can restore OneDrive’s original state to fix the error.

First, press the Win+R hotkey to open the Run command box. After that, use one of the below commands depending upon the onedrive.exe file’s location to reset the OneDrive app.

%localappdata%\Microsoft\OneDrive\onedrive.exe /reset


C:\Program Files\Microsoft OneDrive\onedrive.exe /reset


C:\Program Files (x86)\Microsoft OneDrive\onedrive.exe /reset

The command will reset your OneDrive. When done, you can restart your computer and the 0x8004deea error will likely be fixed.

See: Fix OneDrive error code 0x8004def7 on Windows.

5] Reinstall OneDrive

If you still get the same error, reinstalling OneDrive is the last resort. So, uninstall and then reinstall OneDrive to resolve the error.

What is error code 0x8004de8a on OneDrive?

OneDrive error code 0x8004de8a is the error code that occurs due to incorrect login credentials or a wrong Microsoft account being linked with OneDrive. Hence, you can fix the error by making sure that the Microsoft account password is correct. Also, ensure that the correct OneDrive account is linked.

How do I fix OneDrive sync problems?

OneDrive sync issues and problems occur due to various reasons. It could be that you are syncing files larger than 10GB in size which is why you are experiencing syn issues. So, ensure that your files are smaller than 10GB to sync with OneDrive. Apart from that, correctly set up your OneDrive account, check if the folders you want to syn are selected, or unlink and relink your PC. If that doesn’t help, resetting your OneDrive or using OneDrive Troubleshooter is recommended.

Now read: Fix OneDrive Sync Pending error the right way.

0x8004deea, Your IT department doesn’t allow you to sync files

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