Are you unable to update your Battle.net games or the app itself? Some users have reported that the game updates are forever stuck at 0% on Battle.net. This issue is also reported to occur when installing the Battle.net app updates. If you are facing this problem, this post will help you.
Why is my Battle.net not updating?
If Battle.net is not updating, it might be your weak and unstable internet connection causing the issue. Apart from that, a corrupted Battle.net cache can also be a reason for this issue. You might also face this problem if there is an antivirus or firewall interference that is preventing you from connecting to servers and downloading and installing updates. There can be some other causes of this problem including incorrect network settings, DNS server issues, and corrupted installation files. Now, in this post, we will discuss different working methods to fix the Battle.net update stuck at 0% issue on your PC.
How to fix Battle.net Update Stuck at 0%
If the Battle.net game launcher is stuck at 0% or any other percentage figure while updating the client itself or a game on Windows, here are the solutions you can use to fix the problem:
- Initial checklist.
- Reset your network.
- Clear the Battle.net cache.
- Switch to Google DNS.
- Change Battle.net’s priority in Task Manager.
- Allow Battle.net through your security program.
- Uninstall, then reinstall the problematic game or the game launcher.
1] Initial checklist
Before you try advanced fixes, there are some standard troubleshooting tips that you can apply to fix the issue. The first thing you can do is restart Battle.net and retry updating the app or your game. Open Task Manager using Ctrl+Shift+Esc and close all running instances of Battle.net by pressing the End task button. Check if it helps. You can also try relaunching Battle.net with administrator rights to fix the issue.
Another thing you need to make sure of is that you are well connected to a steady and strong internet connection. You need an active and reliable internet connection to install new updates on Battle.net. Hence, if there is a network connectivity issue, connect to a different network connection, troubleshoot WiFi issues, or test your internet speed. Additionally, make sure your network drivers are up-to-date.
You can also perform a power cycle on your networking devices and check if the problem is resolved. Turn off your router, unplug the device, wait for at least 30 seconds, plug your router back, switch on the device, and connect to the internet to see if the issue is fixed.
The issue could also be caused due to an ongoing server outage issue. So, check the current status of Activision servers and make sure the servers are not down.
The official Blizzard support page suggested creating a new administrator account if the problem continues. So, try doing that and check if it works.
2] Reset your network
You can also try resetting your Network and then install updates on Battle.net. It might be the case that your network settings are corrupted or incorrect which is why the updates are stuck at 0% on Battle.net. Hence, if the scenario is applicable, reset network settings to their defaults and see if the problem is gone.
3] Clear the Battle.net cache
Another culprit for this issue could be a bad cache associated with Battle.net. A corrupted or old cache causes a lot of issues and interferes with the normal functioning of the app. Hence, if the scenario is applicable, you can delete the Battle.net cache and check if you are able to install the game and other updates without getting stuck.
Here are the steps to delete the Battle.net cache on Windows 11/10:
- First, open Task Manager and terminate all the running instances of Battle.net and processes related to Blizzard (e.g., Blizzard Update Agent).
- After that, open the Run command box using the Windows + R hotkey and type & enter %ProgramData% in the Open box.
- In the opened directory, find the Blizzard Entertainment folder, select it, and press the Delete button to clear it.
- Next, delete the Battle.net folder too.
- Once done, restart the Battle.net application and check if you can download and install updates without any issues.
4] Switch to Google DNS
In some cases, using a more reliable DNS than your default DNS server fixes the problem. It might be some DNS server inconsistencies that are triggering the issue. So, you can set up another public DNS like Google DNS on your computer and check if the issue is resolved.
5] Change Battle.net’s priority in Task Manager
If there are multiple applications running on your computer that are using your network bandwidth, this issue will occur as Battle.net might not be able to utilize the resources as per its requirements. So, if the scenario is applicable, you can change the process priority of the Battle.net client to High in order to resolve the issue. Here’s how you can do that:
- First, right-click on your taskbar and select Task Manager to open the app.
- Now, in the Processes tab, right-click on the Battle.net program and choose the Go to details option from the context menu.
- In the opened Details tab, right-click on the Battle.net process and go to the Set priority option.
- Next, choose the High option to set high priority for Battle.net.
- Once done, open Battle.net and check if the problem is resolved.
Once the issue is resolved you should reverse the change made.
6] Allow Battle.net through your security program
It could be your overprotective antivirus or firewall which is preventing the Battle.net client from connecting to servers. As a result, it is unable to download and install updates, and Battle.net updates are stuck at 0%. To check if your security program, is the culprit, disable it temporarily and see if the issue is resolved. If yes, you can whitelist Battle.net through your security software to permanently fix this issue.
Here are the steps to
- First, open the Windows Security app and click on Firewall and Network Protection.
- In the opened window, click on the Allow an app through firewall option.
- Next, press the Change Settings button and then tap on the Allow another app button.
- After that, browse and choose the Battle.net executable file from its installation folder.
- Once done, tick the checkboxes associated with the Public and Private network options.
- Finally, click on the OK button to save changes and then restart Battle.net to check if the issue is gone.
7] Uninstall, then reinstall the problematic game or the game launcher
The last resort to fix the issue is to reinstall the problematic game. It might be corrupted which is why you can’t update the game and the updates are stuck at 0%. So, uninstall the game in question and then reinstall the most recent version of the game to fix the issue. To uninstall a game on Battle.net, select the problematic game and press the gear button attached to it. From the appeared menu options, choose the Uninstall option and remove the game. You can then reinstall it.
On the other hand, if the issue is caused when downloading and installing updates for Battle.net, uninstall and reinstall Battle.net.
Why is my World of Warcraft download stuck at 0?
There can be several reasons why your WoW game’s download is stuck. These reasons include server problems, internet connectivity issues, and missing administrator rights to run the game client. Besides that, your security suite can also be a reason why you are unable to download the WoW game. So, to fix this issue, check your internet connection, run Battle.net as an administrator, or disable your antivirus temporarily.