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Microsoft Jigsaw not working on Windows 11


If Microsoft Jigsaw is not working on Windows 11, this post may help. Microsoft Jigsaw, a popular puzzle game, that adds an engaging and entertaining dimension to leisure time for Windows users. But recently some users have complained that they have trouble playing Microsoft Jigsaw on their PC. Fortunately, you can follow some simple suggestions to fix the error.

Microsoft Jigsaw not working on Windows 11

Fix Microsoft Jigsaw not working on Windows 11

If Microsoft Jigsaw is not working on Windows 11, follow these suggestions:

  1. Clear Microsoft Store Cache
  2. Repair/Reset Microsoft Jigsaw
  3. Create a Local Account with Admin Privileges
  4. Reinstall the game

Now, let’s see these in detail.

1] Clear Microsoft Store Cache

Clear Microsoft Store cache

Start by clearing Microsoft stores cache data. Doing so will remove all cache files, clear storage space and help fix the Microsoft Jigsaw not working error. Here’s how:

  1. Press Windows + R to open Run.
  2. Type wsreset.exe and hit Enter.
  3. Wait for the command to execute, and try running the game again. Check if the issue is resolved.

2] Repair/Reset Microsoft Jigsaw

Microsoft Jigsaw not working

Next, repair/reset the Microsoft Jigsaw app. This will repair the app and reset its settings to defaults. Here’s how you can do it:

  • Press the Windows key + I to open Settings.
  • Then click on Apps > Installed Apps.
  • Click on the three dots beside Microsoft Jigsaw and select Advanced Options.
  • Scroll down and click on Repair/Reset.

3] Create a Local Account with Admin Privileges

If the error still isn’t fixed, create a local account with administrator privileges. This will help if the error occurs due to user account permissions or corruption. Here’s how:

Press the Windows + I to open Settings.

Navigate to Accounts > Other users and click on Add account.

In the next tab, select I don’t have this person’s sign-in information > Add a user without a Microsoft account.

The Create a user for this PC tab will now open; type the username and password. Also, select the security question and its answers and click Next.

Enter local account credentials

The local account is now created again; navigate to Accounts > Other users and expand the created user account.

Click on Change account type beside Account options, select Administrator and click OK to save changes.

Change account to admin

Log in using the local account you created and see if Microsoft Jigsaw is not working gets fixed.

4] Reinstall the game

Lastly, if none of these suggestions help, consider reinstalling Microsoft Jigsaw. This has been known to help most users fix the error.

Read: How to create Jigsaw Puzzle from Picture in PowerPoint

I hope these suggestions help you.

Why is Jigsaw puzzle not opening?

Microsoft Jigsaw not opening can occur due to corrupted app files and if the user account you are currently using is facing errors. However, it can also occur due to outdated or incompatible graphics drivers.

How do I update my Microsoft jigsaw?

To update Microsoft Jigsaw, open the Microsoft Store app, navigate to Library and click Get Updates. If an update for Microsoft Jigsaw is available, click Update next to it. This will download the latest version of Microsoft Jigsaw.

Microsoft Jigsaw not working on Windows 11

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