Microsoft Store is an extremely useful platform for Windows users to download Microsoft apps. But, sometimes, Microsoft Store may run into issues like it may get stuck forever on the loading screen with infinite loading.
When stuck on the loading screen, Microsoft Store won’t allow users to download anything or check for updates. It could be possible that the Microsoft Store infinite loading issue could be connected to Windows Update. Hence, we need to troubleshoot both aspects.
Why is my Microsoft Store page not loading?
There could be different reasons why Microsoft Store may be stuck on the loading screen and keeps on loading. One of the major reasons could be if the Windows Update is disabled. However, sometimes the issue could also be related to network problems, incorrect region & time settings, a glitch with the Store apps, accumulation of cache in MS Store, or corrupted system files.
Microsoft Store stuck on Loading screen forever
When Microsoft Store is stuck at the loading screen, the first thing to try would be to run the Windows Store Apps troubleshooter. If that doesn’t detect the problem and fix the issue, you can move on to try the other methods below.
- Restart PC and router, or use another internet connection
- Check the status of the Windows Update Service
- Run SFC tool
- Reset the Microsoft Store using Windows Settings
- Re-register the Store apps
- Change the DNS settings
1] Restart PC and router, or use another internet connection
Restart your computer as well as your modem/router and see if that helps.
If that doesn’t help, use another internet connection and see.
2] Check the status of the Windows Update Service
In most cases, it has been noticed that the issue is connected to an ongoing issue with MS Store updates. Therefore, you must check if the related Windows Update service is enabled. If not, you would need to enable it.
For this, open the Windows Services Manager > look for the Update Orchestrator Service > right-click > Properties. Now, go to the General tab > set Startup type to Automatic > Service status > Start > OK.
Alternatively, you can use the Windows Update Blocker tool to automatically Enable the service.
2] Run SFC Scannow
In some cases, the Microsoft Store infinite loading issue may occur due to corrupted Windows system files. In such a case, you can run the System File Checker command in an elevated CMD:
The utility will find any missing or corrupted files and replace or repair the files automatically.
3] Reset the Microsoft Store using Windows Settings
It could be possible that the Microsoft Store fails to work normally or gets stuck at the loading screen due to accumulated cache or a glitch.
So open Windows Settings and reset Microsoft Store to its default state. This is likely to help.
4] Re-register the Microsoft Store
Chances are, Microsoft Store gets stuck at the loading screen with infinite loading due to an issue with the Store. In such a case, re-registering the Microsoft Store using the PowerShell command may help you fix the issue.
5] Change the DNS settings
There might be a possibility that Microsoft Store is stuck at the loading screen due to an issue with the network connection.
To fix this, launch the Run console (Win + R), type in ncpa.cpl, and hit Enter. In the Network Connections window, right-click on the active internet connection, and select Properties. Next, select Internet Protocol Version 4 (TCP/IPv4) and click on Properties.
Now, change the DNS server settings to Google DNS or any other to can fix the issue.
TIP: As a more accessible alternative, you can use our free software FixWin to repair or replace corrupted system files or to re-register the store apps.
How do I repair Microsoft Store?
Sometimes, Microsoft Store may not be working, is missing, not showing, not installed, or simply not opening after resetting. You may also encounter a situation where the Store apps are not downloading, installing, or updating. In such cases, you can repair Microsoft Store through the Settings app, which should fix the issue.
How do I reinstall Microsoft Store?
There is no way that you can uninstall or reinstall Microsoft Store from Windows. Neither is it supported nor recommended. However, it could be possible that the Store apps may malfunction, not open, or update. In such a case, you can Reset the Store via Settings or re-register or reinstall the Microsoft Store using PowerShell.