Discord payment is failing when purchasing or renewing Discord Nitro. The card gets declined, and it doesn’t accept credit, these are a few of the issues we run into when buying Discord Nitro. This is very frustrating as we have the money and are willing to pay, but Discord refuses to accept our money. In this post, we will see what to do when Discord is unable to confirm the payment method.
Unable to confirm payment method: Your card does not support this type of purchase.
Fix Unable to confirm payment method Discord
If you are unable to confirm the payment method in Discord, follow the solutions mentioned below to resolve the issue.
- Crosscheck your payment details
- Contact your bank and check your funds
- Submit a ticket to Discord to resolve the issue
Let us talk about them in detail.
1] Crosscheck your payment details
The very first thing you need to do when encountering this error is to cross-verify the card and other payment details. You need to ensure that your name, address, and card details are all correct, otherwise, your bank will most certainly decline the payment offer due to security reasons. To do the same, you need to follow the steps mentioned below.
- Open Discord and click on the cog icon to open its Settings.
- Then, navigate to the Billing tab.
- You can see the payment details in the Payment Method section. Cross-check everything and make sure that they are correct.
2] Contact your bank and check your funds
There is a possibility that your bank has blocked the transaction from their end due to which you are unable to make the payment. So, contact your bank’s customer care and ask them if they have misidentified the transaction as malicious and have blocked it. If so, you can ask them to unflag the transaction and/or add Discord transactions to allowlist. Once this is sorted, again make the payment and hopefully, this will do the job for you.
Also, ensure that you check your bank account or credit card statement before making a transaction. This will confirm that you have sufficient funds to cover the payment you’re trying to make. If your balance is low, you need to add fund to your account before attempting the transaction again. Not just that, review your card’s expiration date to ensure that it’s still valid.
3] Submit a ticket to Discord to resolve the issue
If there is nothing wrong with your bank and transaction, you need to contact Discord support and ask them to do the needful. Follow the steps mentioned below to create and submit the ticket to Discord.
- Open any browser and go to support.discord.com.
- Now, click on Billing.
- Then click on Submit a request, select the question from the drop-down, and follow the on-screen instructions to complete the process.
Once done, you will get a follow-up mail where they will try to solve your grievances.
Does Discord not accept debit cards?
Discord accepts valid credit/debit cards globally, as well as PayPal globally. Additionally, Venmo is accepted for users in the United States. They also have various other country-specific payment methods that you can check out from support.discord.com.
Why is Discord declining my card?
If the billing address on your credit card doesn’t match your current address, your payment may be declined. Double-check that the zip code matches your current address. If it’s still failing, check out the instructions mentioned here to resolve the issue.