The Microsoft Defender app has a new look and features for Android, iOS, macOS, and Windows. On Windows, Microsoft Defender will work with Windows Security (formerly known as Windows Defender Security Center). It is worth noting that this security application is free for users with Microsoft 365 Personal or Family subscription – you just need to sign in with your Microsoft account. The app can help you improve your online security, and it won’t necessarily replace the antivirus apps you currently use, rather, it will complement those apps.
Troubleshoot Microsoft Defender App issues on iOS, Android, or Windows devices
This guide is designed to help users troubleshoot the Microsoft Defender app on iOS, Android, or Windows devices and troubleshoot app issues, bugs, connectivity issues, installation issues, and crashes. If you’re having issues with the Microsoft Defender app on your iOS, Android, or Windows devices, you can try our recommended solutions in no particular order and see what works for you!
- Restart the Microsoft Defender app.
- Update the Microsoft Defender app and your device.
- Clear Microsoft Defender App Cache/Data
- Check the internet and network connection on your device
- Reset/Reinstall Microsoft Defender App
- Contact Microsoft Support
Let’s take a look at the description of the process associated with each of the listed solutions.
1]Restart the Microsoft Defender application.
If you’re having issues with the Microsoft Defender app on an iOS, Android, or Windows device, the first thing you should do is restart the app – this will help fix any minor app cache glitches.
To close and restart the Microsoft Defender app on your iPhone, follow these steps:
- Swipe up from the bottom to the middle of the screen until the app switcher opens.
- Find the Microsoft Defender app.
- Swipe up on the Microsoft Defender app to close it.
- Restart your iPhone to apply the latest changes and update the system.
On an Android device, you can force stop and restart an app if it’s not responding. Here’s how to do it:
- go to Settings > Apps & notifications.
- Find and tap Microsoft Defender in the list of applications.
- Tap FORCE STOP.
- Launch the application again.
On your Windows 11/10 PC, you can simply close the app and then reopen it and see if your issue is resolved or not. You can kill all running app processes on your device.
2]Update the Microsoft Defender app and your device.
You may experience problems with the Microsoft Defender app because the app is not updated, or even because your mobile device or Windows PC is not updated. To make sure Microsoft Defender is up to date on your device, follow these steps.
android
- Open play store on your device.
- Find the Microsoft Defender app.
- Find it, open it app detail page.
- If an update is available, Update will be displayed.
iOS
- go to AppStore.
- Find Microsoft Defender.
- When you see the app select open.
- If an update is available, an Update option will be displayed.
Window
After you have updated the app itself on your device, you need to make sure that your device is also updated to the latest build/version. This will likely resolve the issue if it is caused by system issues in an older version of the OS. Depending on your mobile device, just tap Settings > General > Software Update. On your Windows device, you can check for updates and install any available bits.
3]Clear cache/data of Microsoft Defender app.
This task will restore the default app settings and clear all saved app data, including settings such as parental controls, account sign-in, etc. Depending on your device, to clear the Microsoft Defender app cache/data, follow these steps:
- On a mobile device, go to Settings > Apps & notifications.
- Find and click on Microsoft Defender from your application list.
- Tap Storage & cache.
- Now click CLEAR STORAGE clear both data and cache.
- Restart the Microsoft Defender app.
4]Check internet and network connection on your device.
You may be experiencing internet or network issues because Microsoft Defender is unable to communicate with the Microsoft server. In this case, you can try to fix your mobile data or WiFi connection and see if that helps. Depending on your mobile device, follow these steps:
- go to Settings > Apps & notifications.
- Find and click on Microsoft Defender from your application list.
- Tap FORCE STOP
- Then click Storage & cache.
- Now click CLEAR STORAGE.
- Tap OK to confirm the action.
- Then return to Microsoft Defender App information.
- Tap Mobile data & WiFi.
- Turn on the button for background data (turn on the use of mobile data in the background).
- Now back to your phone Settings and press network & internet .
- Then click mobile network > preferred network type.
- Choose 4G network option.
- Exit settings.
- Restart the Microsoft Defender app.
On Windows, you can fix network and internet connection issues on your device to resolve any connection issues that might be the cause here. You can run the built-in Internet Connection Troubleshooter for Windows 11/10 and also use the network reset feature and see if that helps. Depending on your mobile device, follow these steps to resolve network connection issues in the Microsoft Defender app:
- go to Settings > General > reset > Reset network settings.
- Enter your device password.
- Then tap the option to confirm Reset network settings.
After that, your network settings will be reset and restored to the default settings. Your WiFi networks and server settings will be deleted. Also, if you’re using a VPN, this could be the culprit. To rule out this possibility, if it applies to you, you can disable the VPN on your device and see if the connection issue is resolved.
5]Reset/Reinstall Microsoft Defender App.
Removing the Microsoft Defender app from your device will clear the app’s cache and data, and remove any temporary files and data that may have become corrupted and caused the app to crash or not work. After uninstalling the app, go back to the appropriate store on your device, download and reinstall the app.
On Windows 11/10 devices, an additional troubleshooting step you can take before attempting to reinstall an app is to repair/reset the app. Here’s how:
- Press Windows + I to start settings.
- In the Settings app, select Apps from the left panel.
- Press Apps & features on the right side.
- In the list of all installed applications, find Microsoft Defender .
- Next click on ellipsis (three vertical lines).
- Now select advanced options.
- Now scroll down the page to reset . This section provides options to restore and reset the application.
- Press desired. We suggest that you restore the app first, if that didn’t solve the problem, you can try resetting it.
- Exit the Settings app when you’re done.
6]Contact Microsoft Support
If at this point you have exhausted all the suggestions outlined in this post, including making sure that Microsoft services are up and running (because the application is highly dependent on the Internet), but the problem you are currently experiencing is still not resolved on your device you can contact Microsoft support to report a problem and get help.
What is Microsoft Defender for Mobile?
Microsoft Defender for Endpoint on Android and iOS is a proprietary solution for mobile threat protection (MTD). As a rule, companies actively protect PCs from vulnerabilities and attacks, while mobile devices are often not monitored and protected.
Does Microsoft Defender work on iOS?
Microsoft Defender for Endpoint on iOS provides protection against phishing and insecure network connections from websites, email, and apps. All alerts will be available through a single dashboard in the Microsoft 365 Defender portal.
Does Windows Defender work on Android?
Microsoft Defender for Android Endpoint supports installation on both enrolled device modes – legacy device administrator mode and Android Enterprise. Android Enterprise currently supports personal devices with work profiles and fully managed corporate user devices. For more information, see Intune-supported enrollment options.
Does Microsoft Defender have a VPN?
Microsoft Defender for Endpoint uses a virtual private network (VPN) to provide web protection capabilities that protect users from phishing or web attacks. This is a local (or self-looping) VPN, and unlike traditional VPNs, it cannot route or redirect traffic from the device.
How to turn off Windows Defender on iPhone?
To turn off Windows Defender on iPhone, open the Settings app, click or tap on General, then VPN. Click or tap the “i” button for Microsoft Defender for Endpoint. Turn off Connect On Demand to disable VPN. By default, Defender for Endpoint on iOS enables and disables the web protection feature. Some apps stop working when an active VPN is detected. You can disable your VPN while using these apps.
Why is my Windows Defender not working?
If Windows Defender is disabled or not working on your Windows 11/10 device, it may be because the security software is detecting other antivirus software. In this case, make sure that you completely remove the third-party security solution using a special program.
Above is Troubleshoot Microsoft Defender App issues on iOS, Android, or Windows devices. If you have any questions regarding the above steps, please give useguide.net find out in the comments section. useguide.net will contact you for a solution as soon as possible.
Source link
windows789.com
